What happens to my practice name?
Our preference is to brand all practices under the Lumino The Dentists name, but whether this happens or not depends on a number of factors, such as the good will associated with your own brand, the area you are operating in and the demographic of your patients. There are a number of obvious reasons for having a common brand, such as patient awareness, brand consistency in marketing and marketing costs. However, it is important that you are comfortable with the name and brand of the practice you are working in. We believe that any name or brand changes should take place no earlier than six months after the transition to ensure the infrastructural changes take place first.
What dental services does the group offer?
Our dental practices offer all the general dental services. There is also an increasing focus on dentists with special interests in various aspects of dentistry, such as cosmetic, implants and orthodontics. We are also interested in introducing specialists into the Lumino The Dentists group.
What are the working hours?
Typically the hours of your practice remain the same as they are now – unless we both believe there is an opportunity to change them for the better, but be assured that no changes to the hours are made without everyone's agreement.
Can I choose the materials and suppliers I use?
As a group we aim to build great relationships with preferred suppliers in order to provide the best source and prices for our clinicians. However, your dental freedom is paramount and we would expect that the range of products you usually use would always be available.
What happens to my existing staff?
We believe in keeping good teams together, so your staff will continue to be employed in the practice under normal terms and conditions of employment.
What happens to my database of patients?
We will migrate your database into our central database. This uses Software of Excellence's EXACT software that puts all of your patients' history at your fingertips.
What happens to my existing marketing and advertising initiatives?
We undertake marketing initiatives at both a group and practice level, so as long as your programmes are in line with our general marketing strategies, there is no reason why these wouldn't be continued, or even adopted across the group.
How long do I have to stay working in the practice?
This is totally up to you. We need to understand your personal goals and objectives so that we can structure a working arrangement that caters to your work and lifestyle requirements. Obviously, the longer you commit, the better it is for the long-term profitability of the practice and the more you are likely to receive in total value for the practice.