Allen Baker, DentalOne, Auckland
“Having a decent exit programme had always been a part of my long-term business plan for DentalOne. Lumino The Dentists offered exactly what I was looking for, so I joined the Lumino team in 2004.
My time with Lumino The Dentists has been extremely rewarding. They have very good management systems in place, as well as being a very supportive, friendly team to work with.
DentalOne was the first acquisition that Lumino The Dentists made. Since then, the process has become much more straightforward and streamlined. They are able to see things from the dentist's perspective and will walk you through the entire process.
As far as the dental practice goes, nothing much has changed. However, my life has changed significantly. It's a huge relief to know that the practice can run without me and that my staff will be taken care of whether I am around or not. I went on holiday recently and, for the first time that I can remember, I was able to fully relax without constantly thinking about work!”
Nick Shearer, Shearer Dental, Oamaru
“Lumino The Dentists was recommended to me by my brother-in-law, Anthony Wong of Anthony Wong Dental Trust in Wellington. Tony joined the group in early 2007 and advised me that it was a great way to access capital tied up in the practice. Lumino The Dentists also helped Tony expand his practice, which was a very attractive prospect for me. So, on 1 August 2007, I handed over the reins of Shearer Dental, which I purchased from my father in 1989, to Lumino the Dentists.
The entire acquisition process more than met my expectations. The initial handover only took three months and was straightforward and easy to understand. Since then, day-to-day proceedings have stayed pretty much the same, although there is much less admin for me to do now!
Lumino The Dentists offers a huge amount of support, from providing assistance with human resources to buying new equipment. However, the best thing about becoming a member of the Lumino The Dentists team is the knowledge that if anything should happen to me the practice will carry on and my staff will be safe and secure in their jobs.”
Adam Doudney, Smile Studio, Orewa
“I owned Smile Studio for six years prior to approaching Lumino The Dentists. They were a wonderful six years, but being the owner, as well as head dentist, was a heavy weight on my shoulders.
As owner, even when you are away from work you are still thinking about it constantly. Selling the practice was definitely the right choice for me and my family. Now we have more time to do the other things we enjoy, such as our voluntary work and involvement with our church.
Lumino The Dentists made the whole acquisition process straightforward, quick and easy. There have been no major changes in the day-to-day running of the practice, although we do now have a practice manager, who has eased my work load considerably.
The Lumino The Dentists head office gives us as much support as we want. We have been able to acquire equipment that we may never have been able to buy previously. Access to continued education, which includes an annual conference, is also a huge benefit.”