Lumino The Dentists

Lumino the Dentists

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Welcome to Dental House

Call us today (06) 753 6298 or Book Online We are open Mon - Thurs: 8.30am-5pm, Fri: 8.30am-3pm

Success Stories

I had not been to the dentist/hygienist since 2005 and had kept meaning to make an appointment but over time felt like too much time had gone by and I may get told off for leaving it too long and there would be lots of work to do on my teeth. I am in my mid forties and along with the desire to keep my teeth forever and to set a good example for my son I decided it was time to make that appointment.
I rang Dental House New Plymouth to make an appointment with a hygienist (wanting to have clean teeth before going on later to make an appointment with a dentist) there was no hygienist on staff but one was starting soon. The lady who took my call was most welcoming and no hint of a lecture relating to my absence at all. She suggested I could go on a waiting list and would be contacted once the hygienists' start date was confirmed. I hung up feeling delighted that I had made that first step back and reassured that I would not at any point be placed on a naughty chair or be in line for a lecture along with my appointment.

I turned up for my appointment a little anxious but was met by two bright and welcoming receptionists. I had a good book with me, expecting a long wait as you do at many places, but I had barely read the first page when my name was called. I met the hygienist who made me feel instantly at ease commenting on my books author and asking me about my weekend.
Small talk was soon over and she discussed my history and it was obvious she had taken the time to read my file/notes and knew I had not been in for seven years. I did not get a lecture but did get positive reinforcement for turning up. I kept waiting for the pain in the process to occur, but much to by relief it never happened. 

Upon returning to reception to pay, I was feeling very satisfied with the overall experience that I booked in there and then to return to see the dentist next week.

Sharon, Patient at Dental House

Please note: the range of services and related fees may differ between practices.