Terms & Conditions
Southern Cross services are available at participating practices only. Discount cannot be used in conjunction with any other offer, including Afterpay.
Appointments are subject to availability. Full payment is due at the time of appointment.
Patient must identify themselves as a Southern Cross member. The practice is not expected to ask the patient if they are a Southern Cross member. You must identify yourself as a Southern Cross member at the time of service to receive the discount. Discount will not be applied retrospectively, there are no exceptions to this condition.
Non-Participating Practices: Hutt City Dental Centre, Viva Dental, Ferrymead Dental Centre, Genesis Dental Centre Epsom, Lumino Orthodontists Max & Beresford, Oral Surgery Associates, Harish Lala Endodontist, Ilam Orthodontics, Christchurch Oral and Maxillofacial Surgery Centre, New Plymouth (Lemon Street), KidzTeeth, Lumino Pearl, Lumino Implant Centre, Kool Dental, Leamington Dental, Bridgens Dental, Plaza Dental Porirua, Silverstream, Wellington Oral Surgery, Dentistry on Merivale, Kerry Hamilton Dental, Smile Centre Hastings, Coastlands, Christchurch City, Harris Dental Christchurch, Morton Dentistry Christchurch, Knox Dental, Frankton Dental and Queenstown.
Southern Cross Health Society Easy-claim Conditions
Available at selected participating Lumino practices.
Your Member card is an accepted means of identification to electronically claim for qualifying healthcare products and services at selected health service providers.
When you claim electronically for eligible healthcare services for yourself (or anyone else named on the policy) Southern Cross Medical Care Society deems this to be a claim under your policy, and you authorise Southern Cross Medical Care Society to process the claim in accordance with your policy coverage (or the policy coverage for the other person named on the policy) and pay the selected health service provider direct.
The policy holder will receive all communications from Southern Cross Medical Care Society in relation to each electronic claim. At any time, you may advise Southern Cross Medical Care Society that you do not wish to electronically claim.