Save on dental treatment with Southern Cross & Easy-claim. Book that treatment now and get your smile sorted for less - and even better, with no hassle.
If you are a Southern Cross member you can look after your oral health and save with our discounted treatments. Being a Southern Cross member has its perks with Lumino!
As a Southern Cross member, you’ll also save on consultations with half-price Exam & X-Rays Check-Ups for new patients.
What it is
At participating Lumino practices, Southern Cross members get 5% off all dental treatments, from check-ups to extensive cosmetic treatment. This discount excludes dental implants, orthodontics and whitening services.
Plus, all new patients receive a half-price Exam & X-Rays Check-Up. This excludes orthodontic consultations.
Southern Cross Easy-claim is a convenient way for Southern Cross members to claim for eligible healthcare services at the time of purchase, without completing a claim form.
Remember to bring your Southern Cross Member card, app or membership number with you to the appointment, as proof of membership.
Who can use it
If you are a Southern Cross member you will be able to take advantage of our Southern Cross discounts and easy-claim service at participating practices.
Remember to bring your membership card, app or membership number to your appointment and let the practice know when you book your appointment that you are a Southern Cross member.
About Easy-claim
When you come in for your appointment, please remember to bring your Southern Cross Member card, app or membership number with you as proof of membership.
Southern Cross Health Society Easy-claim is a convenient way for Southern Cross members to claim for eligible healthcare services at the time of purchase, without having to complete a detailed claim form.
How To Use Easy-claim
If you're a Southern Cross member, it's easy for you to use Easy-claim at participating Lumino practices. Simply present your Southern Cross Membership Card to reception, when you are paying for eligible treatments and services.
If your plan covers the treatment or service and it qualifies, Southern Cross will reimburse the claim directly and you’ll only pay any remaining contribution you’re responsible for, so you don’t have to worry about filling out claim forms or waiting for a refund.
Have questions?
Southern Cross members can use Easy-claim for dental treatment if the insurance policy has a dental and hygienist benefit and the treatment you receive qualifies for cover under that benefit. Non-essential treatments such as whitening are not covered. Refer to your policy document or call Southern Cross for details. Southern Cross members can also use Easy-claim for treatment if there is sufficient benefit left on the policy to cover the charges.
Presenting your Southern Cross Member card is the easiest way to make an Easy-claim, but if you do forget your card on the day we can use your full name and date of birth to find your details.
This depends on what policy you have and how much benefit you have left on your policy. You may be required to pay a portion of the total charges at the time of payment and in some cases you will have to pay the total bill.
Not all Lumino practices offer the Southern Cross Easy-claim service. When you book your appointment be sure to confirm with the practice that they offer the Easy-claim service. If you have any questions regarding your Southern Cross policy including whether you are entitled to dental coverage, please call Southern Cross directly on 0800 800 181.
Terms & Conditions
Southern Cross services are available at participating practices only. Discount cannot be used in conjunction with any other offer, including Afterpay.
Appointments are subject to availability. Full payment is due at the time of appointment.
Patient must identify themselves as a Southern Cross member. The practice is not expected to ask the patient if they are a Southern Cross member. You must identify yourself as a Southern Cross member at the time of service to receive the discount. Discount will not be applied retrospectively, there are no exceptions to this condition.
Non-Participating Practices: Hutt City Dental Centre, Viva Dental, Ferrymead Dental Centre, Genesis Dental Centre Epsom, Lumino Orthodontists Max & Beresford, Oral Surgery Associates, Harish Lala Endodontist, Ilam Orthodontics, Christchurch Oral and Maxillofacial Surgery Centre, New Plymouth (Lemon Street), KidzTeeth, Lumino Pearl, Lumino Implant Centre, Kool Dental, Leamington Dental, Bridgens Dental, Plaza Dental Porirua, Silverstream, Wellington Oral Surgery, Dentistry on Merivale, Kerry Hamilton Dental, Smile Centre Hastings, Coastlands, Christchurch City, Harris Dental Christchurch, Morton Dentistry Christchurch, Knox Dental, Frankton Dental and Queenstown.
Southern Cross Health Society Easy-claim Conditions
Available at selected participating Lumino practices.
Your Member card is an accepted means of identification to electronically claim for qualifying healthcare products and services at selected health service providers.
When you claim electronically for eligible healthcare services for yourself (or anyone else named on the policy) Southern Cross Medical Care Society deems this to be a claim under your policy, and you authorise Southern Cross Medical Care Society to process the claim in accordance with your policy coverage (or the policy coverage for the other person named on the policy) and pay the selected health service provider direct.
The policy holder will receive all communications from Southern Cross Medical Care Society in relation to each electronic claim. At any time, you may advise Southern Cross Medical Care Society that you do not wish to electronically claim.