Terms & Conditions
Southern Cross services are available at participating practices only.
Appointments are subject to availability.
Patient must identify themselves as a Southern Cross member. The practice is not expected to ask the patient if they are a Southern Cross member. You must identify yourself as a Southern Cross member at the time of services by showing your Southern Cross Card, app or membership number.
Southern Cross Health Society Easy-Claim is not available at these practices: Coastlands Dental Health Centre, Family Dental Centre, Greymouth, Ferrymead Dental Centre, Havelock North, Kerry Hamilton Dental, Sanctuary Botany, St Albans, Victoria Street, Whanganui, Bay Orthodontics, Christchurch Oral and Maxillofacial Surgery Centre, Courtney Orthodontics, Harish Lala Endodontist, Henderson Periodontics & Implants, Hodgson Muir Orthodontists, Ilam Orthodontics, Kieren O'Neill Orthodontics, Nelson Prosthodontics, Oral Surgery Associates, PerioCare, RJ Begg and Associates, Strowan Oral Surgery, Wellington Oral Surgery, Wellington Orthodontic Associates
Your Member card is an accepted means of identification to electronically claim for qualifying healthcare products and services at selected health service providers.
When you claim electronically for eligible healthcare services for yourself (or anyone else named on the policy) Southern Cross Medical Care Society deems this to be a claim under your policy, and you authorise Southern Cross Medical Care Society to process the claim in accordance with your policy coverage (or the policy coverage for the other person named on the policy) and pay the selected health service provider direct.
The policy holder will receive all communications from Southern Cross Medical Care Society in relation to each electronic claim. At any time, you may advise Southern Cross Medical Care Society that you do not wish to electronically claim.