Terms & Conditions

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18 Months Interest-Free With Q Mastercard® & Q Card

  1. 18 months interest-free is available on Q Mastercard® and Q Card Flexi Payment Plans & Purchases for in-store purchases only at participating practices.
  2. Offer is ongoing.
  3. Minimum purchase $300 on a full priced dental treatment.
  4. Offer available at participating practices only.
  5. Offer is not available at Ferrymead Dental Centre, Bay Orthodontics, Christchurch Oral and Maxillofacial Surgery Centre, Kerry Hamilton Dental Surgery, Kieran O'neill Orthodontics, Viva Dental, Wellington Orthodontic Associates, Hodgson and Muir Orthodontists, Hutt City Dental Centre, Ilam Orthodontics, Nelson Prosthodontics, RJ Begg & Associates, Lumino Mobile Clinics.
  6. A $55 Establishment fee applies for New Cardholders or a $35 Advance fee applies for Existing Cardholders.
  7. A $50 Annual Account fee applies.
  8. Minimum payments of 3% of the monthly closing balance or $10 (whichever is greater) are required throughout interest free period.
  9. Paying only the minimum monthly payments will not fully repay the loan before the end of the interest free period.
  10. Standard interest rate, currently 28.95% pa, applies to any outstanding balance at the end of the of the interest free period.
  11. Lending criteria, fees, terms and conditions apply.
  12. Rate and fees are correct at the time of publication but are subject to change.
  13. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Afterpay

  1. Afterpay allows you to pay for your purchase over 4 instalments due every 2 weeks.
  2. You must be over 18 years old and be the authorised holder of an eligible debit/credit card to apply.
  3. All orders are subject to Afterpay’s approval – for example, if you have any overdue payments, Afterpay will not be available to you. For more information on assessment and checks, visit the Afterpay website.
  4. As part of Afterpay’s approval process, they may conduct a pre-authorisation on your nominated card, up to an amount of your first instalment.
  5. You can make repayments to Afterpay any time before the due date. Otherwise, Afterpay will automatically try process payments on the scheduled dates from your card. If a payment is not processed on or before the due date, late fees will apply – initial $10 late fee, and a further $7 if the payment remains unpaid 7 days after the due date.
  6. For each order below $40, a maximum of one $10 late fee may be applied per order. For each order of $40 or above, the total of the late fees that may be applied are capped at 25% of the original order value or $68, whichever is less.

Southern Cross & Easy-claim

  1. Half-price exam and x-rays are only available to new patients.
  2. Participating practices only and appointments are subject to availability.
  3. Offer cannot be used in conjunction with any other offer.
  4. Full payment is due at the time of appointment.
  5. You must identify yourself as a Southern Cross member by presenting your Member card, app or membership number at the time of service to receive the discount.
  6. Discount will not be applied retrospectively and there are no exceptions to this condition.

$69 New Patient Check-Up Offer

  1. Offer available to new Lumino patients only.
  2.  Appointments are limited and you must book your $69 Exam & X-Rays Check-Up appointment at a participating practice between Monday 26 August 2024 and Saturday 30 November 2024.
  3.  Available exclusively at these participating Lumino practices; Lumino Takapuna Como Street, Lumino Smile Studio Orewa, Lumino Red Beach, Lumino Dental Practice Botany, Lumino The Dentist Remuera Dental Centre, Lumino Mt Eden Dominion - Road, Lumino Henderson The Dental Practice, Lumino Long Bay, Lumino City Dental Quay Park, Lumino Auckland Central, Lumino Gentle Dentist Ellerslie, Lumino Ponsonby Dentist, Lumino Advanced Care Manurewa, Lumino Glenfield, Lumino Rosedale, Lumino Ormiston Dental Centre, Lumino Wairau Park Dental Centre, Lumino The Dental Pukekohe, Lumino White Smile Dental, Lumino Viva Dental Birkenhead, Lumino Three Kings, Lumino Seddon Street Pukekohe, Lumino Sanctuary Botany, Lumino Waiku, Lumino Burton & Brown Wellington, Lumino Bethlehem Dentists Tauranga, Lumino Garden Place Dental Hamilton, Lumino Gore Dental, Lumino Harris Dental Christchurch, Lumino Johnsonville Dental Practice Wellington, Lumino Karori Centre Dental Wellington, Lumino Knox Dental Dunedin, Lumino Medford House Dental Dunedin, Lumino Morton Dentistry Christchurch, Lumino Mosgiel Dental Practice, Lumino On Cambridge Christchurch, Lumino Rototuna, Lumino Miramar Dental Wellington, Lumino Ferrymead Dental Centre Christchurch, Lumino Milton Dental Centre Otago, Lumino Pitt Street Dental Dunedin, Lumino Christchurch City, Lumino Shirley Dental Christchurch, Lumino Woodward Dental, Lumino Symes De Silva and Lumino Dental Centre Landing Road Whakatane.
  4. The offer includes bitewing X-rays only. Panoramic x-rays are not included and if required will be an additional cost.
  5. Your appointment must be completed by Saturday 30 November 2024.
  6. This offer cannot be combined with any other pricing offer. Finance offers will be considered on an individual basis.
  7. This offer cannot be applied retrospectively.
  8. Full payment is due at the time of appointment.

SuperGold Card

  1. This offer applies to New Zealand residents only, at participating Lumino practices.
  2. This cannot be used in conjunction with any other offer.
  3. Appointments are subject to availability.
  4. Full payment is due at the time of appointment.
  5. The onus is on the patient to identify themselves as a SuperGold Card Member, and not on the practice to ask the patient if they are a member.
  6. The patient must identify themselves as a SuperGold Card Member at the time of service to receive the discount and must present their card at the time of payment.
  7. Discount will not be applied retrospectively and there are no exceptions to this condition.

30 Months Interest-Free with With Q Mastercard® & Q Card

  1. 30 months interest free* is available on Q Mastercard® and Q Card Flexi Payment Plans & Purchases for in-store purchases only at participating practices.
  2. Offer valid from Monday, 02 October 2023 to Sunday, 31 December 2024.
  3. Offer is not available at Ferrymead Dental Centre, Bay Orthodontics, Kerry Hamilton Dental Surgery, Kieran O'neill Orthodontics, Viva Dental, Wellington Orthodontic Associates, Hodgson and Muir Orthodontists, Hutt City Dental Centre, Ilam Orthodontics, Nelson Prosthodontics, RJ Begg & Associates, Lumino Mobile Clinics.
  4. Minimum purchase $300 on a full priced dental treatment.
  5. A $55 Establishment fee applies for New Cardholders or a $35 Advance fee applies for Existing Cardholders.
  6. A $50 Annual Account fee applies.
  7. Minimum payments of 3% of the monthly closing balance or $10 (whichever is greater) are required throughout interest free period.
  8. Paying only the minimum monthly payments will not fully repay the loan before the end of the interest free period.
  9. Standard interest rate, currently 28.95% pa, applies to any outstanding balance at the end of the of the interest free period.
  10. Lending criteria, fees, terms and conditions apply.
  11. Rate and fees are correct at the time of publication but are subject to change.
  12. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
  13. Flexigroup reserves the right to amend, suspend or terminate the offer and these terms and conditions at any time without notice.

Teeth Whitening Free Consultation Offer

  1. FREE Whitening Consultation offer is valid ONLY at selected practices. 
  2. This appointment is approximately 15minutes to determine patient’s suitability for whitening treatment and the type of treatment that is ideal.  
  3. Times and appointments maybe limited across practices.  
  4. Available bookings are only for a limited time.  
  5. Free consultation appointment duration and process will vary from practice to practice. 

Invisalign Free Consultation

  1. Invisalign® Free Consultation offer is valid from Monday 30 September 2024 to Saturday 30 November 2024. 
  2. Available only at the following Lumino participating practices listed; Lumino The Dental Company Pukekohe, Lumino Smile Studio Orewa, Lumino The Terrace, Lumino Burton & Brown, Lumino Rototuna, Lumino St Heliers, Lumino Seddon Street, Lumino Darfield  Dental, Lumino Botany, Lumino Henderson, Lumino Pitt Street, Lumino Lincoln, Lumino City Dental at Quay Park, Lumino Auckland Central, Lumino New Lynn, Lumino Rangiora, Lumino Christchurch City, Lumino Bethlehem, Lumino Como Street, Lumino Courtenay Place, Lumino St Albans, Lumino  Kawarau Park, Lumino On Cambridge, Lumino Woodward Dental, Lumino Queenstown, Lumino Johnsonville and Lumino Long Bay.
  3. Invisalign® free Consultation appointment dates and appointment times maybe limited across all participating Lumino practices.
  4. All Invisalign® free consultation bookings must be booked by Saturday 30 November 2024, and appointments completed by Friday 31 January 2025. 
  5.  Invisalign® free consultation appointment duration and process will vary from practice to practice.

Lumino Auckland Central Teeth Whitening Package

  1. $499 Teeth Whitening Package is exclusively available at Lumino Auckland Central practice.  
  2. Offer includes exam and x-rays, standard hygiene treatment (scale/polish), impressions taken of your teeth and take-home whitening kit.  
  3. Suitability for hygiene treatment and whitening will be determined during exam by the dentist.    
  4. Take-home whitening kit includes mouth trays and 2 x tube syringes.   
  5. Offer is available for a limited time only.  
  6. Availability for appointment times may vary.  
  7. Appointment duration is approximately 1 hour.   
  8. Offer available to NEW Lumino patients only and exclusive email recipients who are signed up to the Lumino database.  
  9. This offer cannot be combined with any other pricing offer. Finance offers will be considered on an individual basis.  
  10. Fully payment is due at the time of service.