We recognise the uncertainty that coronavirus COVID-19 is causing globally, and with the recent announcement about an Alert Level 3 lockdown in Auckland and Alert Level 2 around the rest of New Zealand, we want to take a moment to let you know what we are doing to keep you safe while still providing you exceptional dental care.
Our Auckland practices are temporarily closed. If you had an appointment with us, you don’t need to call us to cancel, we will contact you when we re-open.
Throughout the rest of New Zealand, our practices remain open in Alert Level 2. We will continue to screen patients and schedule appointments appropriately and maintain a contact register for contact tracing, appropriate personal protective equipment (PPE) and meet the Infection Control & Prevention Standards, as guided by the Dental Council of New Zealand (DCNZ). As your good health guardians, we’ve got you covered.
Dentistry may be changing, but one thing that won’t is our commitment to the health and safety of our patients and our teams. We have always maintained a high level of best-practice safety protocols, even before COVID-19.
To help keep everyone safe, we will be in touch to ask you a series of triage questions before your appointment. Please consider the questions below:
If you have an appointment booked and you answered YES to any of the above, please call us to talk through your options. We may also call you to confirm your answers to these questions again, just prior to your appointment, in case anything has changed for you. We do appreciate your support and understanding as we unite with you against COVID-19.